Be part of state-of-the-art training and earn the ITIL® 4 Foundation Certification
A special 12-hour ITIL® 4 training and certification course, provided by the Information Systems Area in the Naveen Jindal School of Management. The faculty is trained and certified by PeopleCert on the latest ITIL® framework to teach lessons that prepare you to get certified on the latest framework of ITIL®, which builds on the core elements of ITIL®, the ultimate in IT best practice. The training is followed by the certification exam.
ITIL® 4 Foundation Certification Goals
ITIL® 4 Foundation candidates will have an understanding of the following:
- A holistic approach to facilitating and co-creating value with and for customers and other stakeholders in the form of products and services
- The guiding principles of ITIL® 4
- The four dimensions of service management
- Key concepts from Lean, Agile, DevOps, and why these are important to deliver business value
- How ITIL® practices described in ITIL® 4 will maintain the value and importance provided by the current ITIL® processes, while at the same time expand to be integrated to different areas of service management and IT, from demand to value.
